Service Counter in the Central Library

Our Service Counter is available for pick-up and return as well as user account services: Mon-Fri from 9 a.m. to 6.30 p.m. as well as Sat from 11 a.m. to 4.30 p.m. (except public holidays).

At our Service Counter, we offer the following services:

  • Circulation of holdings published between 1801 and 1901, provided that you are authorized to use the individual workstations and have reserved an individual workstation for the corresponding time slot
  • Check-out of print resources that cannot be checked out at our self-check-out terminals
  • Returns
  • Clarification of circulation issues
  • Fee payment
  • Exoneration for exmatriculation purposes
    • Alternatively, please send us an e-mail: If your are a student at Kiel University, please refer to for your exoneration confirmation. If you are a student at a university of applied sciences or other universities in Schleswig-Holstein, please send the completed exoneration form (PDF file format only) by e-mail to We will check your user and claims account and send the signed exoneration form back to you by e-mail.