Service Counter in the Central Library

Our Service Counter is available for pick-up and return as well as user account services during the whole opening hours.

At our Service Counter, we offer the following services:

  • Check-out of print resources that cannot be checked out at our self-check-out terminals
  • Returns
  • Clarification of circulation issues
  • Fee payment
  • Exoneration for exmatriculation purposes
    • Alternatively, please send us an e-mail: If your are a student at Kiel University, please refer to for your exoneration confirmation. If you are a student at a university of applied sciences or other universities in Schleswig-Holstein, please send the completed exoneration form (PDF file format only) by e-mail to We will check your user and claims account and send the signed exoneration form back to you by e-mail.
  • Circulation of holdings published between 1801 and 1901, for use at one of the individual workstations.
  • Making appointments for the microfilm room and the visually impaired and blind workstation