Service Counter in the Central Library

Our Service Counter is available for pick-up and return as well as user account services: Mon-Fri from 9 a.m. to 6.30 p.m. as well as Sat from 11 a.m. to 4.30 p.m. (except public holidays).

At our Service Counter, please pick up or return print resources ordered or reserved for use outside the library from the Central Library's stacks or via interlibrary loan. Orders from our Open Stacks area (located in the basement) continue to be available via the Union Catalogue only. The regular lending limits and provision times apply.

Should you wish to use microfilm room, please first make an appointment (on Mon-Fri from 9 a.m. – 4.15 p.m.) via and order your microfilms or microfiches in advance. Please report to the Service Counter on the agreed date to be handed out your resources and to be accompanied to the microfilm room. Please return them to the Service Counter by 4.15 p.m. on the day of use.

For your exoneration for exmatriculation purposes, please either turn to our Service Counter or write an e-mail: If your are a student at Kiel University, please refer to for your exoneration confirmation. If you are a student at a university of applied sciences or other universities in Schleswig-Holstein, please send the completed exoneration form (PDF file format only) by e-mail to We will check your user and claims account and send the signed exoneration form back to you by e-mail.