Pick-up and return of print resources in the Central Library

Please pick up or return resources ordered from our Central Library holdings or via inter-library loan in our pick-up and return areas: Mon-Fri from 9 a.m. to 4.30 p.m. (except public holidays).

Please note our regulations and information.

Order

  • Please place your order via our general catalogue only.
  • For the time being, you may place up to 5 orders a day so that we will be able to provide all orders in view of the initially increased amount of orders.
  • Please pick up your order on the next working day but one (Mon-Fri, except public holidays) between 9 a.m. and 4.30 p.m. in the designated self-service area.
  • You will not be issued a notification of availability. Please check your user account before picking up your orders: If your order is available, you will find the information "on loan" together with a return date. If your order is still being processed, it will be described as "ordered".
  • We will hold your order for you for 5 days. After this time, we will remove it from the self-service area.
  • Since our reading room areas and the print resources put on shelves there are not accessible for the time being and you thus cannot pick them up by yourself, we have made these holdings available for you to order via our general catalogue in addition to our stacks holdings. It is not possible to order or use items marked as available for inhouse use only.

Pick-up

  • Please pick up your order on the next working day but one (Mon-Fri, except public holidays) between 9 a.m. and 4.30 p.m. in in the designated self-service area.
  • You will not be issued a notification of availability. Please check your user account before picking up your orders: If your order is available, you will find the information "on loan" together with a return date. If your order is still being processed, it will be described as "ordered".
  • We will hold your order for you for 5 days. After this time, we will remove it from the self-service area.
  • Please find your order on the shelves of the self-service area, sorted by user number: Your user number (see reverse side of the CAU-Card or user card) is supplemented by the first three letters of your last name for easier orientation. Please refer to your user account for the loan period of your order.

Return

  • Please place your returns on the book trolleys in the designated return area. Alternatively, please feel free to temporarily use our mail box in front of the entrance to your left (not suitable for large books). You will not receive a receipt. The books will be reserved into our stacks after a 24-hour quarantine period, so that your user account will not be credited until then.
  • Please return books taken out before the Central Library closure by July 31, 2020. Reminders will remain suspended until this deadline.